FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. Our Advantages

Our factory was established in 2002, about 17 years history till now, We boasts experienced and professional technical, production and sales teams.

2. About quotation

 Please send us an inquiry from website, we will reply to you within 24 hours. It would be highly appreciated if you offer us all the elevator details so that you can get our quotation as soon as possible.

3. Payment Terms & Trade Terms

T/T INADVANCE before and L/C at sight are approved. FOB/ CFR/ CIF is workable with the help of our reliable forwarder. If you have your forwarder, you can handle the shipment part by yourself.

4. What information is needed before asking for the price?

A. How many persons?
B. How many floors/ stops/ doors?
C. What's the shaft size? (width *depth)
D. Is there a machine room on the top of the shaft?
E. Do you know the overhead height and the Pit depth?

5. What about the packaging?

All elevator parts will be packed into solid wooden cases. 

6. How to do with the elevator installation and maintenance?

We can send engineers to your country (customers bear all charges) to guide the installation and then train the workers about maintenance in the future. But in most situations, local workers can finish this work with our guidebooks and technology support, or you can ask the local professional elevator engineers to do this job. This can save a lot of money for our customers. Of course, you can get support from our factory at any time.

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